Candlelight Products

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About Candlelight

Candlelight is a British home fragrance and giftware company founded in 1972 by Mike Winch in Rotherham, South Yorkshire. Starting with just a £20 investment making candles from a barn during the miner's strike, the company has grown over five decades to become the UK's leading supplier of wholesale gifts, home décor, and home accessories. The company rose to national prominence in the late 1970s and early 1980s with their iconic amber kitchen storage jars, which became a phenomenal success and transformed the business from a cottage industry into a global operation. The jars were manufactured locally in Yorkshire with distinctive gold stencilling applied by a company just three miles from their Rotherham headquarters. This commitment to local craftsmanship helped establish Candlelight's reputation for quality British-made products. Today, Candlelight offers an extensive range of design-led homeware including candles, reed diffusers, candle holders, artificial flowers, lighting, kitchenware, tableware, glassware, vases, planters, and decorative accessories. Operating from landmark premises spanning over 145,000 square feet in Rotherham, the company serves both major Blue-chip retailers and independent stores across the UK and globally, employing approximately 65 staff members. Candlelight has maintained its position at the forefront of bespoke, exclusive home products for over 50 years, consistently delivering quality and innovation. Their collaboration with Amefa for kitchenware and continued commitment to their South Yorkshire roots demonstrate their dedication to British manufacturing heritage while adapting to modern retail demands.

FAQs

Grocefully is a smart grocery shopping app that automatically compares prices across all major UK supermarkets (Tesco, ASDA, Sainsbury's, Morrisons, etc.) and helps you buy from the cheapest stores. We handle the complexity of split orders so you save money without any extra effort.

Our users save an average of 25-30% on their total grocery bill. For a typical £100 weekly shop, that's £20-25 in savings even after our 5% service fee. The exact amount depends on your shopping habits and the products you buy.

We currently support Tesco, ASDA, Sainsbury's, Morrisons, Waitrose, and Iceland. We're constantly adding new stores and will notify you when more become available.

Grocefully is available wherever the supported supermarkets deliver. Simply enter your postcode when you sign up to check availability in your area.

Our AI scans real-time prices from all supported supermarkets every time you shop. It finds exact matches or suitable alternatives for each item on your list, then automatically selects the cheapest option while considering delivery fees and minimum order requirements.

You can set brand preferences for any item. If you prefer specific brands, Grocefully will only compare prices for those brands. You can also allow substitutions for some items while keeping others fixed.

Grocefully shows you available delivery slots from each store and helps coordinate them. We optimize to get you the most convenient delivery times while maintaining the best prices.

Yes! You can link your loyalty cards from each supermarket and continue earning points on all your purchases. We'll automatically apply any available discounts.

We charge a simple 5% service fee on your total order value. For example, if your groceries cost £100, you'll pay £5 as a service fee. This covers our costs for finding you the best prices, handling multiple orders, and providing customer support.

Our users save an average of 25-30% per shop. Even after the 5% service fee, you're still saving 20-25% on average. For a £100 shop, you'd save £25-30 and pay £5 in fees, netting you £20-25 in savings!

The service fee is automatically calculated and shown before you complete your order. It's added to your total, so you only make one payment. No hidden charges or surprises.

Yes! Grocefully is completely free to download and use. You only pay the 5% service fee when you place an order. Browse, compare prices, and create shopping lists as much as you want without any charges.

No hidden fees! You pay the grocery prices (same as shopping directly), the stores' delivery fees (if any), and our 5% service fee. That's it. We believe in complete transparency.

If you're not happy with your savings, contact our support team. We'll review your order and if we didn't save you money (after accounting for our fee), we'll refund the service fee. Your satisfaction is our priority.

Yes, you can modify orders up until the supermarket's cut-off time (usually a few hours before delivery). Any changes are automatically synced across all your orders.

If an item is out of stock, we'll automatically find the next cheapest option from another store or suggest a suitable replacement. You can set preferences for how you want us to handle substitutions.

Refunds are processed according to each supermarket's policy. If you're not satisfied with your savings, contact our support team - we offer a money-back guarantee on our service fee.

Our customer support team is here to help resolve any issues. We work directly with the supermarkets to ensure quick resolution of any problems.

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